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AI for everyday work.
Practical ideas on artificial intelligence, automation and operations for shops and small businesses. No jargon.
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Latest from the blog
5 shop tasks you can automate this week (with the step-by-step recipe)
You don’t need a big AI project to get started. These five tasks come round every day in any shop. For each one you get the problem, the step-by-step recipe, the tool, the usual mistakes and what you can do today.
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Make, n8n or Zapier: which to choose for your business (a practical comparison)
All three connect apps and automate tasks without coding from scratch. Here you have a clear comparison, the same example built in each one, a checklist to help you decide and when it’s better not to automate.
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How to use AI in your shop without putting your customers’ data at risk
ChatGPT, Claude or Copilot can save you hours, but not anything goes. A practical guide to the GDPR (RGPD) and the EU AI Act, with an internal policy ready to copy, what you can and can’t paste, and a checklist before launching a chatbot.
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Bono IA for small businesses: what we know and how to prepare
Kit Digital has ended and the Bono IA has no call for applications yet. What we know, with official sources, and how to prepare your project.
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Tools for your shop
PDF guide
The 15 shop processes you can automate with AI, with examples and tools.
Self-assessment
15 questions to find out what you can automate, with a plan tailored to your business.
Bono IA for small businesses
What we know about the Bono IA in the Plan IA360, what happened with Kit Digital and how to prepare your project.
Calculator: how much is Excel costing you?
Work out in a minute what the tasks you do by hand are costing you.
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I write about retail, operations and AI. If you’d like to comment on an article or suggest a topic, drop me a line.